VXi UC ProSet LUX Headset Review

#VXi #headphones #review #audio #smb

About a month or so ago I was talking with a product market manager up at VXi about some of their products, and I offered one of my many services, primarily being "reviewing".  Which I'll be the first to admit, if you send me a product I'll review it for you, no money needed, free product, free review, seems only fair right?  Here is the thing I didn't tell Alex, the product manager, I'm some what of a musician, a collection of 7 guitars, three microphones, and a few studio headphones, I might get critical, we don't know yet.  Lets find out.
Lets start with some cool generally overlooked features that these headphones do right.  The cable, yes the blasted cable from your computer to your head, that cable.  Its wrapped in a nice woven sleeve, and I'll be honest this is one of those small things that drives me over the edge and makes it impossible for me to every truly appreciate a cheap set of headphones.  That weaving around the cable it just makes it feel more secure and less flimsy.

One additional little doo dad on the wire is this, the audio control system, which I'll be honest, this son of a gun can get loud, not ultra loud, but I'm so used to leaving my headphones cranked that when I put these on I almost crapped my chair.  Had to do a quick range test, but I have to say the loud factor was nice.  This little, I guess you can call it a console unit?  Felt solid, the button press wasn't too squishy, it was a bit like pushing buttons on a gameboy advanced, not too squishy, not too soft.  I would have preferred a more instant gratification click feel, but really that's just preference.  And did I mention the buttons lit up?  Yeah not super important, but does give that acknowledgement that you did something.

Now I didn't exactly have a great place to display the full headset, and thought "my deadpool mug will do."  With the saying "My Common Sense is Tinging" on the side, it was a bit foreshadowing of the fact I almost knocked them into my coffee, could've ended horribly.  As you can see they have the smaller ear cubs that sit more or so on your ear, not over, not in.  As a audio fan I can't really stand the ear buds, never quite get the quality I want from the audio.
How did these hold up in the audio field though?  Surprisingly well, these aren't designed to listen and rock out to music, but lets be honest... what kind of headset test is there if you don't test all the ranges?  Started out with our treble, good ole Frank Sinatra test, always test number one.  Sounded great, not a single bit of it really sounded off kilter, I was all about it.  Grabbed a few other headsets to compare, and in the treble range these guys stood up.  With most people having more of a treble voice than that of a super bass voice, I can see why the treble would be great.
As for the bass, it definitely is balanced in favor of the treble, the bass is there but just barely, so someone with a super baritone voice might not sound the greatest.  Can't really say much bad about this though, as this test isn't what these were designed for.

Here is one thing I told Alex when he sent me these "I might break these headphones, don't expect to get them back."  Now this is a little disappointing, as I wouldn't really say these are "broken" but check this out.


The foam on the ear cup came off, which yes I put back on, but we all know how brittle this stuff can be, if these were used on a daily basis, I'd be afraid of these cups lasting for a year.  Just a small concern.  It's not that the ear cups themselves are flimsy, but the fact they are held on with that pleathery stuff that peels within 6 months of getting a product.  Here is the part that just had me go "uh what?" I was comparing these with two other pairs of headphones, 1 designed for gaming, 1 designed for audiophiles, and I kept swapping headphones and I picked these up by the ear cup and they fell to the ground.  They were only out of the box for 1 day at this point.  Once again not a huge fault, but something of concern, I hope VXi sells these foam pads by themselves.
As a whole these were awesome.  Call quality was just fine, really what you'd expect from a product like this and extremely comfortable.  The over the head band was thin, light weight, and flexible, and anyone who wears the bigger tougher headphones can tell you, they hurt after a while.  These on the other hand since they were so flexible and light weight I could've worn 'em for days and never thought about taking them off.  Even though generally there is a little fear with "snapping" that flexible part, these seem to be pretty stable, the metal these are made from has rounded edges so it doesn't hurt, its coated in some sort of plastic that doesn't feel like a long forgotten McDonald happy meal surprise.  Actually feels like they put thought and cared when they made these.

If you're the kind of person who spends a lot of time in web conferences or on web calls I'd suggest getting yourself a pair.  Most of the product just seems to be tested down to the millimeter, the braided cable, the audio controls, the comfort, just all in sync with someone caring.  Maybe the whole "delicate and thought out" feel is where those ear cups concern me, but as a whole I'm happy with them.

Definitely for a business, or individuals who use skype or google hangouts often.

If you're interested in picking up a pair, which you should totally pick up a pair, check out their site by clicking here.

UPDATE:  Originally I called this a VXI Envoy, the fact is its actually a UC ProSet Lux, the review I did is for the UC ProSet Lux and not the Envoy.  There may have been a packaging problem somewhere, but all is well, I still liked the headset.
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